ILPRA Customer Portal
Need support?
You can easily request technical support by phone with our
specialized team, schedule on-site service interventions, submit
requests for original spare parts, and consult or request technical
documentation for your equipment.
Show and Testing Room
We open the doors of our Mortara headquarters and branches to test your product with our technologies, so you can better evaluate the options available. You can contact us to schedule a visit inside ILPRA, sending us product and packaging in advance so that we can evaluate together the feasibility and effectiveness of your new packaging project.
We open the doors of our Mortara headquarters and branches to test your product with our technologies, so you can better evaluate the options available. You can contact us to schedule a visit inside ILPRA, sending us product and packaging in advance so that we can evaluate together the feasibility and effectiveness of your new packaging project.
100% Made in ILPRA
Every ILPRA technology is entirely designed and manufactured in Italy. It is not just a production choice, but a commitment to quality, reliability, and meticulous attention to detail. Our Made in Italy represents tradition,
innovation, and expertise, ensuring solutions that carry the ILPRA signature in every component. An excellence recognized worldwide, built
with passion and Italian know-how.
Every ILPRA technology is entirely designed and manufactured in Italy. It is not just a production choice, but a commitment to quality, reliability, and meticulous attention to detail. Our Made in Italy represents tradition,
innovation, and expertise, ensuring solutions that carry the ILPRA signature in every component. An excellence recognized worldwide, built
with passion and Italian know-how.
Technical Service
It would not be More Than Machinery if we said goodbye at the time of sale. ILPRA Service remains always available, ready to make your relationship with the machinery as easy as possible. We boast technicians who specialize in specific machine lines, so we can respond promptly to all maintenance, repair and service requests. Contact us for info and availability from the ILPRA Service team.
It would not be More Than Machinery if we said goodbye at the time of sale. ILPRA Service remains always available, ready to make your relationship with the machinery as easy as possible. We boast technicians who specialize in specific machine lines, so we can respond promptly to all maintenance, repair and service requests. Contact us for info and availability from the ILPRA Service team.
Spare Parts Service
ILPRA’s spare parts department never stops, even during summer and Christmas holidays we work to enable shipment and receipt of requests. In case of emergency, we guarantee shipment within 24/48 h from the time the ticket is opened. Please contact us for information and assistance from our spare parts department.
ILPRA’s spare parts department never stops, even during summer and Christmas holidays we work to enable shipment and receipt of requests. In case of emergency, we guarantee shipment within 24/48 h from the time the ticket is opened. Please contact us for information and assistance from our spare parts department.
Training
ILPRA Academy training centres offer training and updating courses for operators of customer companies, aimed not only at teaching the correct use of the machinery, but also for adopting and streamlining the most suitable production processes
ILPRA Academy training centres offer training and updating courses for operators of customer companies, aimed not only at teaching the correct use of the machinery, but also for adopting and streamlining the most suitable production processes
FAT with Customers
Once ready, your new machine is packed and prepared for shipment. Before that, our team is available for a test at our facility in Italy, so that we can evaluate the achievement of the desired result and make any changes during finishing.
Once ready, your new machine is packed and prepared for shipment. Before that, our team is available for a test at our facility in Italy, so that we can evaluate the achievement of the desired result and make any changes during finishing.
Need support?
You can easily request technical support by phone with our specialized team,
schedule on-site service interventions, submit requests for original spare parts, and
consult or request technical documentation for your equipment.